3-38 Phaser 7750 Printer Service Manual
Waste Cartridge Full Detection Sensor Failure, Code 78
Troubleshooting References 
Applicable Parts Wiring and Plug/Jack Map References
■ Waste Cartridge
■ Waste Cartridge Full Sensor
■ Engine Control Board
Troubleshooting Procedure 
Step Actions and Questions Yes No
1
1. Remove the waste cartridge sensor 
holder without disconnecting the 
harnesses.
2. Measure the voltage between the 
yellow wire on the waste cartridge full 
sensor and frame ground, alternately 
interrupting the sensor.
3. Does the voltage toggle between +5 
and 0 VDC?
Go to step 5. Go to step 2.
2
1. Measure the voltage between the gray 
wire and frame ground.
2. Does the voltage measure +5 VDC?
Go to step 4. Go to step 3.
3
1. Remove the rear cover and rear shield.
2. Measure the voltage at J407B-17 on 
the engine control board.
3. Does the voltage measure +5 VDC?
Inspect the wiring 
harness for 
damage and 
replace, if 
necessary.
Replace the 
engine control 
board.
4
1. Measure the voltage between the 
violet wire and frame ground.
2. Does the voltage measure 0 VDC?
Replace the waste 
cartridge full 
sensor.
Inspect the wiring 
harness for 
damage and 
replace, if 
necessary.
5
1. Remove the rear cover and rear shield.
2. Measure the voltage at J407B-16 on 
the engine control board.
3. Alternately interrupt the sensor
4. Does the voltage toggle between +5 
and 0 VDC?
Replace the 
engine control 
board.
Inspect the wiring 
harness for 
damage and 
replace, if 
necessary.