Finisher Stapler Front Corner Off Failure, Code 119
Error Code 118: The Staple Front Corner Sensor did not turn ON within 2 seconds 
after the system started to move to the Front Corner. Or the Staple Front Corner 
Sensor remained ON when starting the move to the Front Corner.
Error Code 119: The Staple Front Corner Sensor did not turn OFF within 2 seconds 
after starting to move from the Front Corner. Or the Staple Front Corner Sensor does 
not turn OFF after the move from the Front Corner was completed.
Troubleshooting References 
Applicable Parts Wiring and Plug/Jack Map References
■ Finisher Control Board
■ Staple Move Motor
Troubleshooting Procedure
Step Actions and Questions Yes  No
1
1. Manually move the staple head. 
2. Does the head move smoothly from front 
to rear?
Go to step 2. Diagnose and 
repair the 
mechanical 
defect.
2
1. Check the Stapler Front Corner Sensor in 
diagnostics.
2. Does the value change from L to H? 
Go to step 5. Use the 
transmissive 
Sensor procedure 
to diagnose and 
repair the sensor.
3
1. Defeat the front door interlock switch 
then run the Stapler: Move Front or Move 
Rear motor test in diagnostics.
2. Does the stapler move motor run?
Replace the 
finisher control 
board.
Go to step 4.
4
Is +24 VDC present at P847-4? Replace the 
stapler move 
motor.
Go to step 5.
5
Is +24 VDC present at test point 9 on the 
finisher control board?
Replace the 
finisher control 
board.
Troubleshoot and 
repair the 
+24 VDC interlock 
circuit.