3-58 Phaser 7750 Printer Service Manual
Finisher Eject Clamp Home Sensor On Failure, 
Code 120 
Finisher Eject Clamp Home Sensor Off Failure, 
Code 121
Error Code 120: The Eject Clamp Home Sensor did not turn ON within 5 seconds 
after the Eject Clamp Up was started.
Error Code 121: The Eject Clamp Home Sensor did not turn OFF within 2 seconds 
after the Eject Clamp Down was started.
Troubleshooting References 
Applicable Parts Wiring and Plug/Jack Map References
■ Eject Motor
■ Finisher Control Board
Step Actions and Questions Yes  No
1
1. Remove the Set Clamp Home Sensor 
Bracket from the Finisher while leaving 
the connector plugged in. 
2. Check the Set Clamp home sensor in 
diagnostics. 
3. Does the value change from H to L 
while blocking and unblocking the 
sensor?
Go to step 2. Use the 
transmissive 
Sensor procedure 
to diagnose and 
repair the sensor.
2
1. Reinstall the sensor in the Finisher. 
And turn the printer on. 
2. Is the eject clamp up?
Replace the 
finisher control 
board.
Go to step 3.
3
1. Run the Eject Release Test in 
diagnostics. 
2. Does the Eject Motor Run?
Diagnose and 
repair the 
mechanical 
problem with the 
eject clamp 
assembly.
Go to step 4.
4
1. Is +24 VDC present at P846-12? Replace the 
eject motor.
Go to step 5.
5
1. Is +24 VDC present at test point 9 on 
the finisher control board?
Replace the 
finisher control 
board.
Troubleshoot and 
repair the 
+24 VDC interlock 
circuit.