3-4 Phaser 7750 Printer Service Manual
Service RIP (Every Call) Procedures
These procedures are to be used for every service call.
1. Print an error log then diagnose and repair any problems as indicated.
2. Print a “Usage Profile” report, then diagnose and repair any problems as
indicated.
3. Check the cleanliness of the interior and exterior of the printer including fans.
Clean (dust or vacuum) these areas.
4. Check the versions of Engine and Postscript software. As appropriate, install the
latest version of software.
5. Inspect the fuser assembly and clean if necessary.
6. Inspect the MOB and ADC sensors, clean if necessary.
7. Inspect the accumulator belt home sensor, clean if necessary.
8. Clean feed rollers and exit rollers only when dust or debris is visible.
9. Clean the laser scanner windows.
10. Review the proper operation of the printer with the customer emphasizing
calibrate for paper, color calibration and setting the paper type correctly.
11. Have the customer make enough prints to verify any repairs that were done.
12. Review with the customer all work that was done.
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