Error Messages and Codes 3-33
Fan Failure, Code 48
The machine logic detected a failure of the Fuser fan, LVPS fan, or rear fan.
Troubleshooting References 
Applicable Parts Wiring and Plug/Jack Map References
■ Fuser Fan
■ LVPS Fan
■ Rear Fan
Troubleshooting Procedure 
Step Actions and Questions Yes No
1
1. Enter service diagnostics and run the 
fan test.
2. Does the fuser fan rotate at a high 
speed?
Go to step 4. Go to step 2.
2
1. Check for voltage at J222-4.
2. Does the voltage measure +24 VDC?
Go to step 3. Check the wiring 
to the fuser fan, if 
the wiring is OK, 
replace the 
engine control 
board.
3
Does the front panel indicate the fans are 
ON?
Replace the fan. Check the wiring 
to the fuser fan, if 
the wiring is OK, 
replace the 
engine control 
board.
4
Does the rear fan revolve at high speed? Go to step 7. Go to step 5.
5
1. Check for voltage at J552-1.
2. Does the voltage measure +24 VDC?
Go to step 6. Check the wiring 
to the rear fan, if 
the wiring is OK 
replace the 
interface board. If 
the problem 
continues, 
replace the 
engine control 
board.