3-12 Phaser 7750 Printer Service Manual
Error Messages and Codes Procedures
Laser Unit Failure, Code 10
Laser Unit Polygon Motor Failure, Code 11
Note
If this failure reoccurs three times successively, an Engine NVRAM value is set 
preventing further printer use until the Clear Tech Rep Fault (see pg. 6-20) is 
performed. 
Applicable Parts Wiring and Plug/Jack Map Diagrams
■ Laser Assembly ■
■
Engine Control Board ■
Troubleshooting Procedure 
Step Actions and Questions Yes No
1
1. Remove the rear cover from the 
printer.
2. Disconnect P401 and P402 from the 
Engine Control Board.
3. Carefully reinsert the plugs into their 
joint socket and FIRMLY seat them.
4. Did this fix the problem?
Complete. Replace the laser 
unit.
(You must 
perform the 
RegiCon 
Adjustment after 
replacing the 
laser unit.)
If the problem 
persists, replace 
the engine control 
board.