Error Messages and Codes 3-51
Front Tamper Home Sensor Failure, Code 114
With the Front Tamper Home Sensor OFF the Front Tamper Home Sensor did not 
turn ON within 800 ms after the move to the Front Tamper Home position has begun.
With the Front Tamper Home Sensor on the Front Tamper Sensor did not turn Off 
when the Front Tamper Home Sensor is deactuated.
Troubleshooting References 
Applicable Parts Wiring and Plug/Jack Map References
■ Front Tamper Motor
■ Finisher Control Board
Troubleshooting Procedure
Step Actions and Questions Yes  No
1
1. Run the Front Tamper Low Front or 
Front Tamper Low Rear test in 
diagnostics. 
2. Does the front tamper guide operate?
Go to step 6. Go to step 2.
2
Does the front tamper motor operate? Check the 
tampering 
mechanism for a 
mechanical 
problem.
Go to step 3.
3
1. Check pins J877 A pins 1,3,4 and 6. 
2. Is +24 VDC present on any of the 
pins?
Go to step 4. Go to step 5.
4
1. Check the following wires for and open 
circuit or short circuit to ground. Is any 
wire open or shorted?
J877A-1 to J848B-7
J877A-3 to J848B-9
J877A-4 to J848B-10
J877A-6 to J848B-12
Repair or replace 
the wiring 
harness.
Replace in order 
until resolved:
■ front tamper 
motor
■ finisher control 
board
5
Is +24 VDC present on pins J848B-8 and 
J848B-11 on the finisher control board?
Replace the 
finisher control 
board.
Troubleshoot and 
repair the 
+24 VDC 
interlock circuit.
6
1. Check the tamper front home sensor in 
diagnostics. 
2. Does the value change from H to L 
when the tamper is moved away from 
the home position?
Replace the 
finisher control 
board.
Repair the sensor 
using the 
Transmissive 
Sensor 
troubleshooting 
procedure.