3-52 Phaser 7750 Printer Service Manual
Rear Tamper Home Sensor Failure, Code 115
With the Rear Tamper Home Sensor OFF the Rear Tamper Home Sensor did not turn 
On within 800 ms after the move to the Rear Tamper Home position has begun.
With the Rear Tamper Home Sensor on the Rear Tamper Sensor did not turn Off 
when the Rear Tamper Home Sensor is deactuated.
Troubleshooting References 
Applicable Parts Wiring and Plug/Jack Map References
■ Rear Tamper Motor
■ Finisher Control Board
Troubleshooting Procedure
Step Actions and Questions Yes  No
1
1. Run the Rear Tamper Low Front or 
Rear Tamper Low Rear test in 
diagnostics. 
2. Does the rear tamper guide operate?
Go to step 6. Go to step 2.
2
Does the rear tamper motor operate? Check the 
tampering 
mechanism for a 
mechanical 
problem.
Go to step 3.
3
1. Check pins J878A pins 1,3,4 and 6. 
2. Is +24 VDC present on any of the 
pins?
Go to step 4. Go to step 5.
4
1. Check the following wires for and open 
circuit or short circuit to ground. 
2. Is any wire open or shorted?
3. J878A-1 to J848B-1
4. J878A-3 to J848B-3
5. J878A-4 to J848B-4
6. J878A-6 to J848B-6
Repair or replace 
the wiring 
harness.
Replace in order 
until resolved:
■ rear tamper 
motor
■ finisher control 
board
5
Is +24 VDC present on pins J848B-2 and 
J848B-5 on the finisher control board?
Replace the 
finisher control 
board.
Troubleshoot and 
repair the 
+24 VDC 
interlock circuit.
6
1. Check the tamper rear home sensor in 
diagnostics. 
2. Does the value change from H to L 
when the tamper is moved away from 
the home position?
Replace the 
finisher control 
board.
Repair the sensor 
circuit using the 
transmissive 
sensor 
troubleshooting 
procedure.