3-42 Phaser 7750 Printer Service Manual
6
1. Reseat the paper tray. 
2. Does SW1-4: indicate H in any 
position?
Replace the paper 
feed motor.
Replace in order 
until resolved:
■ paper-select 
switch assembly
■ engine 
interface board
■ engine control 
board
7
1. Pull out and then reseat the problem 
tray. 
2. Listen for the motor, does the lift motor 
operate? 
Go to step 8. Go to step 9.
8
1. Did the Error Code 87 clear from the 
front panel?
Complete. This 
could be an 
intermittent 
problem. If the 
problem returns, 
replace in order:
■ tray level 
sensor
■ engine 
interface board
Replace the 
engine control 
board.
9
1. Using service diagnostics check the 
level sensor and no paper sensor.
2. Does the level indicate H?
Replace in order 
until resolved: 
■ tray level 
sensor
■ no paper 
sensor
■ LTA or HCF 
control board
■ engine 
interface board
■ engine control 
board
Go to step 10.
10
1. While still in diagnostics, pull out tray 2.
2. Does SW(3,4,5)-4: indicate LLLL?
Replace in order 
until resolved:
■ paper-select 
switch assembly
■ engine 
interface board
■ engine control 
board
Go to step 11.
11
1. Reseat the paper tray. 
2. Does SW(3,4,5,)-4: indicate H in any 
position?
Replace the paper 
feed motor.
Replace in order 
until resolved:
■ paper-select 
switch assembly
■ engine 
interface board
■ engine control 
board.
Troubleshooting Procedure
Step Actions and Questions Yes No