Using Web Browser .............................................................................................................................. 14-21
Accessing and Navigating the Support Page ............................................................................. 14-21
Configuration Backup and Restore ............................................................................................ 14-23
Retrieving Logs ......................................................................................................................... 14-25
Retrieving Files ......................................................................................................................... 14-26
ML Software Control................................................................................................................. 14-27
Displaying the TL1 / CLI Document ......................................................................................... 14-28
CLI Usage Guidelines ........................................................................................................................... 14-29
Accessing the CLI ..................................................................................................................... 14-29
CLI Syntax ................................................................................................................................ 14-29
CLI Function Keys .................................................................................................................... 14-30
Using the CLI Document ........................................................................................................... 14-31
CLI Commands Tree ................................................................................................................. 14-32
Auxiliary Commands ................................................................................................................. 14-33
15 Troubleshooting 15-1
Recommended Test Equipment .............................................................................................................. 15-2
LED Fault Indications ............................................................................................................................. 15-3
Dry Contact Alarm Indications ............................................................................................................... 15-5
Alarmed Conditions ................................................................................................................................ 15-6
Troubleshooting Workflow ......................................................................................................... 15-6
Field Descriptions ........................................................................................................................ 15-7
Copper Line Troubleshooting ................................................................................................................. 15-9
Copper Lines Installation Problems ............................................................................................. 15-9
Line Quality Test ....................................................................................................................... 15-11
Troubleshooting link with BBA ................................................................................................ 15-15
Ethernet Service Troubleshooting ......................................................................................................... 15-16
Non-Alarmed Service Problems ................................................................................................ 15-16
Ethernet Service Fault Isolation Tools....................................................................................... 15-20
Management Connection Problems ...................................................................................................... 15-25
Configuration Problems ............................................................................................................. 15-25
Login problems (common for all interfaces) ............................................................................. 15-27
Resolving MetaASSIST View / Actelis System Software Problems......................................... 15-28
Resolving Management Connection Problems ..................................................................................... 15-29
Configuration Problems ............................................................................................................. 15-29
Login problems (common for all interfaces) ............................................................................. 15-32
Resolving MetaASSIST View / Actelis System Software Problems......................................... 15-33