Appendix F - Alarms Troubleshooting Ethernet Port Alarms Troubleshooting
Ethernet Port Alarms Troubleshooting
Table 107: Ethernet Ports Alarms Troubleshooting table
Recommended Troubleshooting Procedure
Loss of Signal on the Ethernet Port.
AID = ETH-<ID> or COLAN (MGMT).
The Ethernet cable is unplugged or faulty or
the Ethernet port on the remote equipment
connected to the Service port is mis-
configured or down.
The alarm is MJ and SA if port is being used
by traffic VLAN (always provided in 802.1d
Bridge mode). If port is not used by traffic
VLAN, the alarm is MN and NSA.
Alarm will be masked if there is an existing
Equipment alarm.
Use MetaASSIST View and do one of the following:
From Ethernet Ports pane, select the Ethernet
port and then click the Configure button. Verify
that the port configuration matches the
adjacent network equipment. If the port is
unused/disconnected, disable it.
Check cable connection to the Ethernet port,
replace cable if required.
Check the peer equipment (equipment linked by
Ethernet), make sure the Ethernet port is
enabled and configured to match Service port
configuration.
Remote Fault Indication.
AID = ETH.
Remote Fault Indication is monitored and
reported on optical interfaces only, if EFM
OAM feature is enabled on a port.
Unidirectional RX link failure is reported
back on unidirectional TX link by “link
failure” bit in EFM OAM PDU format. The
alarm is Non Alarmed by factory setup, but
can be configured to be reported with any
severity. Alarm will be reported as SA if
port participates in at least one VLAN,
otherwise alarm will be reported as NSA.
Raised immediately upon CPU detection of
intruder condition (new unknown unicast
not matching allowed MACs listed in
FILTER table), informing about non-
allowed traffic arrival, and possibility of
traffic blocking through the port.
Alarm will be unconditionally MJ/SA,
cleared by LOS alarm.
AID = ETH-<ID> or COLAN (MGMT).
To restore the port normal work, either restart the
ML700 NE, or perform the following steps:
Reset the port (either plug/unplug the cable
or
perform any of the following remote operations:
Reset Port, Suspend/Resume Port, Delete/Enter
Port)
Restart the MAC Filtering mechanism:
Click Delete All View Dynamic Addresses pane
(accessed via the Ethernet Bridge pane).