Appendix F - Alarms Troubleshooting
Recommended Troubleshooting Procedure
HSL is faulty;
High Speed Link has failed and cannot
be recovered automatically due to one
of the following:
The copper pairs are disconnected;
Linked by HSL Actelis system is
faulty.
Applicable on HSL configured in -O
(Office) mode.
Check the copper pairs connection. See the
table for possible causes;
If problem is not resolved, check if linked by
HSL ML device is powered up, correctly installed
(copper loop connections), not alarmed and
MLP and HSL are configured properly;
If problem is not resolved, replace linked ML
device.
Configured HSL BW Threshold is
crossed, for US and DS separately. By
factory default, HSL BW threshold is
disabled.
Applicable on HSL configured in -O
(Office) mode.
To avoid LOWBWDS/US alarm: Disable Threshold
control or reduce Threshold value in accordance with
available HSL BW.
To resolve insufficient available HSL BW,
troubleshoot Modem Ports (repair/replace/add) and
then re-calibrate HSL.
Applicable on ML700-O model HSL-
AID only.
No Traffic; Alarm raised if there are
some quarantined modems and all
Non-quarantined modems have failed.
NOTRFC is raised unconditionally SA
(service affecting), by default NA.
Differently from HSLFLT which require technician
involvement in copper lines/equipment repairing,
NOTRFC alarm indicates temporary operational
state, which most likely will be automatically
resolved (quarantined modem will be automatically
released for HSL operation).