MT8852B Operation Manual PN: 13000-00205 Rev. N 17-1
Chapter 17 — Technical Support
Although every effort has been made to ensure the quality and reliability of this product,
there may be times when operation difficulties are experienced and technical support is
required.
17-1 Contacting Support
For immediate assistance contact your local Anritsu sales engineer or field application
engineer. A list of all regional offices can be found on our internet site at the following
location: http://www.anritsu.com/contact.asp
.
17-2 Reporting Problems
Technical support can also be obtained by sending an e-mail to our technical support team at
bluetooth
.support@anritsu.com. Please include the details below.
• MT8852B serial number
• Description of the problem
• List of error messages displayed
• Description of procedure to replicate the problem
• Details of efforts already made to correct the problem
Every effort will be made to ensure that a response is provided within three working days.
17-3 Anritsu Service Centers
A list of all Anritsu service centers is provided on our internet site at the following location:
http://www.anritsu.com/contact.asp
.
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