Canon imageCLASS LBP6780dn - Error Code Details (Lbp3580;6780 X)

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Troubleshooting > Error Codes > Error Code Details (LBP3580/6780x)
Troubleshooting > Error Codes > Error Code Details (LBP3580/6780x)
Error Code Detail Code Main Cause/Detection Content Condition/Countermeasure
E014 0000 Fixing Motor initial operation error 1) Reconnect the connector on the
Fixing Motor
2) Replace the Fixing Motor
0001 Fixing Motor rotation error 1) Reconnect the connector on the
Fixing Motor
2) Replace the Fixing Motor
E066 0000 Environment sensor failure Replace the environment sensor.
E06F 0068 EEPROM access failure Replace the EEPROM.
E100 0000 Optical Unit malfunction 1) Reconnect the connector on the
Laser Scanner Unit.
2) Replace the Laser Scanner Unit.
E110 0000 Optical assembly error (Scanner
motor initial operation failure)
1) Reconnect the connector on the
Laser Scanner Unit.
2) Replace the Laser Scanner Unit.
E196 0000 DCON error 1) Replace the Engine Controller
PCB.
E602 0002 Bootable load failure
A Bootable CD was not contained.
A Bootable CD was damaged.
Burn the Bootable CD again.
E604 0000 Memory capacity error
（
Lack of memory capacity
）
Check the memory capacity inserted
to each slot.
E721 0001 Printer engine which is not
supported by the controller is
connected.Printer engine of a
different model is connected
.
Connect with the printer engine
appropriate to the model.
E733 0000 Error in printer communication
(communication error at initial
communication and negotiation
packet error)
1) Turn OFF and then ON the power.
2) Replace the Engine Controller
PCB.
0001 Error in printer communication
(illegal communication after
establishing communication,
parity error)
0003 Error in printer communication
(mismatch of country setting)
0004 Error in printer communication
(undened command error)
0005 Error in printer communication
(communication timeout error)
0006
Error in printer communication
(unknown communication error)
E744 0800 Model code mismatch Replace Soft-ID PCB.
0900 Model code mismatch Change to proper bootable.
1000 Mismatch of the series or model
of the rmware sent at the time of
downloading
Check the supported series or model
of the rmware, and burn the correct
series or model of rmware.
E760 0000 CPU exception occurred. Turn on the power again.
Error Code Detail Code Main Cause/Detection Content Condition/Countermeasure
E805 0001 Fan1 failure Replace the Fan1
0002 Fan2 failure Replace the Fan2
E808 0001 Low-voltage power supply failure Replace the Low-voltage power
supply unit.
Error Code Details (LBP3580/6780x)
Error Code Detail Code Main Cause/Detection Content Condition/Countermeasure
E000 0000 Fixing startup failure 1) Reconnect the connector on the
Engine Controller PCB.
2) Turn OFF the power supply
switch, and remove the Fixing
Assembly. Measure the resistance
value between the connector
(FSRTH) at the Fixing Assembly
side and grounding. If the
resistance value is not between
368k ohm and 512k ohm (normal
temperature), replace the Fixing
Assembly.
3) If the connector at the Fixing
Assembly side does not have
induction while the assembly is
removed, replace the assembly.
4) Replace the Engine Controller
PCB.
E001 0000 Abnormal high temperature in
xing
(The main thermistor detected a
temperature of higher than 255
degree C.
)
1) Reconnect the connector on the
Engine Controller PCB.
2) Turn OFF the power supply
switch, and remove the Fixing
Assembly. Measure the
resistance value between the
connector (FSRTH) at the Fixing
Assembly side and grounding.
If the resistance value is 1k
ohm or lower, replace the Fixing
Assembly.
0001 Abnormal high temperature in
xing
(The sub thermistor detected a
temperature of higher than 290
degree C.
3) Replace the Engine Controller
PCB.
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