Canon imageCLASS LBP6780dn - Page 215

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Troubleshooting > Error Codes > Error Code Details (LBP3580/6780x)
Troubleshooting > Error Codes > Error Code Details (LBP3580/6780x)
Error Code Detail Code Main Cause/Detection Content Condition/Countermeasure
E003 0000 Abnormal low temperature in
xing
(The main thermistor detected a
temperature of lower than 120
degree C for more than 1 second
when 20 seconds elapsed after
start of the power distribution to
the heater.)
1) Reconnect the connector on the
Engine Controller PCB.
2) Turn OFF the power supply
switch, and remove the Fixing
Assembly. Measure the resistance
value between the connector
(FSRTH) at the Fixing Assembly
side and grounding. If the
resistance value is not between
368k ohm and 512k ohm (normal
temperature), replace the Fixing
Assembly.
0001 Abnormal low temperature in
xing
(The sub thermistor detected a
temperature of lower than 80
degree C for more than 2 seconds
when 20 seconds elapsed after
start of the power distribution to
the heater.)
3) If there is no induction between
the connector (ACN) at the Fixing
Assembly side and the connector
(ACH) while the assembly is
removed, replace the assembly.
4) Replace the Engine Controller
PCB.
E004 0000 Fixing assembly drive circuit
failure
1) Reconnect the connector on the
Engine Controller PCB.
2) Check the source of power supply
for the printer. When using the
power supply from the power
generator and the like, improve
the source of power supply.
Note: If the frequency of power
supply is not the specied
range (40Hz to 70Hz), the
xing temperature control is not
executed normally, so this might
cause the damage.
3) Replace the Engine Controller
PCB.
E012 0000 Black drum motor error (Failure in
drum motor initial operation)
The target speed was not reached
within a specied time after
startup of the motor.
1) Reconnect the connector on the
Main Motor
2) Replace the Engine Controller
PCB.
0001 Black drum motor error (Failure in
drum motor rotation)
The motor rotated out of the target
speed during rotation after the
target speed was reached.
1) Reconnect the connector on the
Main Motor
2) Replace the Engine Controller
PCB.
Error Code Detail Code Main Cause/Detection Content Condition/Countermeasure
E014 0000 Fixing Motor initial operation error 1) Reconnect the connector on the
Fixing Motor
2) Replace the Fixing Motor
0001 Fixing Motor rotation error 1) Reconnect the connector on the
Fixing Motor
2) Replace the Fixing Motor
E066 0000 Environment sensor failure Replace the environment sensor.
E06F 0068 EEPROM access failure Replace the EEPROM.
E100 0000 Optical Unit malfunction 1) Reconnect the connector on the
Laser Scanner Unit.
2) Replace the Laser Scanner Unit.
E110 0000 Optical assembly error (Scanner
motor initial operation failure)
1) Reconnect the connector on the
Laser Scanner Unit.
2) Replace the Laser Scanner Unit.
E196 0000 DCON error 1) Replace the Engine Controller
PCB.
0003 An Engine Controller which is
not compatible with the Main
Controller has been detected.
Replace the Engine Controller PCB.
E245 1011 Host machine FRAM write error Replace the host machine FRAMs 1
and 2.
1012 Host machine FRAM write error Replace the host machine FRAMs 1
and 2.
1013 Host machine FRAM write error Replace the host machine FRAMs 1
and 2.
1021 Host machine FRAM write error Replace the host machine FRAMs 1
and 2.
1022 Host machine FRAM write error Replace the host machine FRAMs 1
and 2.
1023 Host machine FRAM write error Replace the host machine FRAMs 1
and 2.
2012 FLASH write error Replace the FLASH PCB.
2022 FLASH write error Replace the FLASH PCB.