Cisco CRS-1 - Carrier Routing System Router User Manual

11-11
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Chapter 11 Reporting on Real-Time CRS Data
The Application Reporting User Interface
Unified IP IVR real-time reports obtain data from both nodes in the cluster.
Failover in a two-node cluster is available for Unified IP IVR reports as described
in the following table:
Unified CCX real-time reports obtain data only from the current master node.
Failover in a two-node cluster is available for Unified CCX reports as described
in the following table:
DTMF VB and AA Application names configured from the Cisco CRS administration.
Status Displays the failover connection status. The possibilities are: Fully connected,
Partially connected, and Not connected. See the following tables for detailed
status information for Unified IP IVR and Unified CCX reports.
Column Heading Description
Failover Scenario Connection Status Node 1 Status Node 2
Both nodes are up Fully Connected Node ID current/start-time Node ID current/start-time
Node 1 is up
Node 2 is down
Partially Connected Node ID current/start-time Node ID Not Connected
Node 1 is down
Node 2 is up
Partially Connected Node ID Not Connected Node ID current/start-time
Both nodes are down Not Connected Node ID Not Connected Node ID Not Connected
Failover Scenario Connection Status Node 1 Status Node 2
Both nodes are up
Node 1 is master
Fully Connected Node ID current/start-time Node ID Not Connected
Node 1 is master
Node 2 is down
Fully Connected Node ID current/start-time Node ID Not Connected
Node 1 is down
Node 2 is master
Fully Connected Node ID Not Connected Node ID current/start-time
Both nodes are down Not Connected Node ID Not Connected Node ID Not Connected

Cisco CRS-1 - Carrier Routing System Router Specifications

General

Brand	Cisco
Model	CRS-1 - Carrier Routing System Router
Category	Network Router
Language	English