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Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Chapter 3 Provisioning Telephony and Media
Provisioning ASR and TTS in Cisco CRS
Procedure
Step 1 From the CRS Administration menu bar, choose Subsystem > MRCP ASR.
The MRCP ASR Configuration summary web page opens, displaying the MRCP
Providers area.
Step 2 Click the MRCP ASR Servers hyperlink.
The MRCP ASR Server List web page opens.
Note For a complete description of all columns, icons, and buttons on this page,
see Chapter 15, “The Subsystems Menu.”
Step 3 Click the Add MRCP ASR Server hyperlink.
The MRCP ASR Server Configuration web page opens.
Step 4 Use this web page to specify the following:
Field Name Description
Server Name Host name or IP address of the server the MRCP
ASR server software is installed on.
Port Number TCP port number used to connect to the MRCP
Server.
Valid options are:
• ScanSoft Server - 4900
• Nuance Server - 554
Provider Name Select the name of the MRCP ASR Provider this
server is associated with from the drop down list.
Locales
Languages supported by the ASR Provider. Select a
language (or multiple languages) from the
drop-down list and click Add Language; the
selected language appears in the Enabled Language
list.
Note Use the check box to disable/enable a
language.
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