Recommended actionAnswerQuestion
Collect data on the phone models prior to meeting
with the customer. Make sure that you have a good
understanding of what each phone model supports
before you meet with the customer.
Which types of phone models
are you interested in purchasing
for the sites?
Ask follow-up questions, such as, Which employees
are teleworkers? (Teleworkers may use Cisco IP
Communicator on their PCs.)
Do you have employees that
need more than one phone
assigned to them? If so, which
types of phones should be
assigned these users?
Administration Guide for Cisco Business Edition 3000, Release 8.6(4)
132 OL-27022-01
Questions to Ask Your Customer
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