Cisco IE-3000-8TC Administration Guide

Solution Take the following actions:
• Restart the server. (Select Maintenance > Restart/Shutdown.)
• If the issue persists, generate a log file by navigating to Monitoring > Diagnostics; then, download the
log file to your PC and send it to the technical support team; for example, contact your Value Added
Reseller (VAR), or if you are the Value Added Reseller, contact the Cisco Technical Assistance Center
(TAC).
The system has experienced an error with voicemail and auto attendant
services and must be restarted
Problem The voicemail database is not working. The system cannot access the database, the user experienced
an issue with voicemail, or the voice-mail message was not delivered to voicemail.
Solution Take the following actions:
• Restart the server. (Select Maintenance > Restart/Shutdown.)
• If the issue persists, generate a log file by navigating to Monitoring > Diagnostics; then, download the
log file to your PC and send it to the technical support team; for example, contact your Value Added
Reseller (VAR), or if you are the Value Added Reseller, contact the Cisco Technical Assistance Center
(TAC).
The system has reached capacity for voicemail and auto attendant calls.
Voicemail and auto attendant services are unreachable
Problem All voicemail and auto attendant ports are being used, or a system issue is occurring. Callers cannot
leave voice-mail messages.
• Solution Wait to see if the issue resolves itself.
• Restart the server. (Select Maintenance > Restart/Shutdown.)
• If the issue persists, generate a log file by navigating to Monitoring > Diagnostics; then, download the
log file to your PC and send it to the technical support team; for example, contact your Value Added
Reseller (VAR), or if you are the Value Added Reseller, contact the Cisco Technical Assistance Center
(TAC).
• Discuss with your technical support team whether you need to purchase and use Cisco Unified
Communications Manager Business Edition 5000. (Configuration export is required.)
Administration Guide for Cisco Business Edition 3000, Release 8.6(4)
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The system has experienced an error with voicemail and auto attendant services and must be restarted

Cisco IE-3000-8TC Specifications

General

Switching Capacity	16 Gbps
MAC Address Table Size	8000
Uplink Ports	2 x 10/100/1000Base-T or SFP (Small Form-Factor Pluggable)
Operating Temperature	-40°C to 70°C
Mounting	DIN rail
Ports	8 x Ethernet 10/100Base-TX ports
Jumbo Frame Support	Yes