Cisco IE-3000-8TC Administration Guide

Gateways from a deleted site are no longer used
Problem After you delete a site, the gateways associated with that site are not used even when other sites are
configured to use All Gateways in the PSTN Access section.
Solution Currently, these gateways are considered to be in the Unknown location. Ensure that you add
appropriate subnets to sites depending on the physical location of the gateways and their IP address. Ensure
that the gateways and their IP address are associated to the correct site in your system.
Problems reported with the SPA8800
Problem Problems are found with the SPA8800 (for example: hardware issues, impedances not available,
voice quality after parameter adjustment, and so forth).
Solution If problems are found with the SPA8800, contact:
• TAC, who will identify the issue. If they determine that the problem relates directly to the SPA8800,
they will transfer to SBTG TAC
• SBTG TAC, in cases where the SPA8800 is clearly the problem. SBTG TAC may request running
configurations to troubleshoot.
To run configurations from Cisco Business Edition 3000:
1
Ensure that the connection is between the remote computer and Cisco Business Edition 3000 over the
standard TFTP port, UDP port 69.
2
Retrieve the following: tftp://{CUCMBE 3000 IP}/spa{MAC of SPA8800}.cnf.xml
For example, for a SPA8800 with the MAC address 0123456789AB and a CUCMBE 3000 with an IP
address of 10.89.1.2, the address would be: tftp://10.89.1.2/spa0123456789AB.cnf.xml
To run configurations from the SPA8800 web admin GUI:
1
Access the SPA8800 web GUI via http://{IP of SPA8800}/admin/voice/advanced
2
On the web browser, select File > Save As > HTML.
3
Configuration will be stored in the HTML file as embedded tags.
To ensure that SPA8800 provisioning is synched correctly:
1
Access the SPA8800 web GUI via http://{IP of SPA8800}/admin/voice/advanced
2
Check configuration and registration status.
Line 1 or the trunk must be active.Note
For more information, refer to the Cisco Small Business Support Community:
https://supportforums.cisco.com/community/netpro/small-business
Administration Guide for Cisco Business Edition 3000, Release 8.6(4)
446 OL-27022-01
Gateways from a deleted site are no longer used

Cisco IE-3000-8TC Specifications

General

Switching Capacity	16 Gbps
MAC Address Table Size	8000
Uplink Ports	2 x 10/100/1000Base-T or SFP (Small Form-Factor Pluggable)
Operating Temperature	-40°C to 70°C
Mounting	DIN rail
Ports	8 x Ethernet 10/100Base-TX ports
Jumbo Frame Support	Yes