Cisco IE-3000-8TC Administration Guide

Voicemail and auto attendant capacity is reduced due to an unresponsive
connection
Problem The port is connected longer than expected, so a caller cannot leave a voice-mail message.
• Solution Wait to see if the issue resolves itself.
• Restart the server. (Select Maintenance > Restart/Shutdown.)
• If the issue persists, generate a log file by navigating to Monitoring > Diagnostics; then, download the
log file to your PC and send it to the technical support team; for example, contact your Value Added
Reseller (VAR), or if you are the Value Added Reseller, contact the Cisco Technical Assistance Center
(TAC).
The system has experienced an error with voicemail and auto attendant
services and must be restarted
Problem A voicemail or auto attendant service was not able to register with the telephony service. Callers
cannot leave voicemail messages.
• Solution Restart the server. (Select Maintenance > Restart/Shutdown.)
• If the issue persists, generate a log file by navigating to Monitoring > Diagnostics; then, download the
log file to your PC and send it to the technical support team; for example, contact your Value Added
Reseller (VAR), or if you are the Value Added Reseller, contact the Cisco Technical Assistance Center
(TAC).
Due to an internal problem the system is running very low on hard disk space
Problem The disk space for voice is almost at 100%, so callers cannot leave voice-mail messages.
Solution Ask your users to delete old voice-mail messages.
A VM/AA service is utilizing a large amount of CPU resources
Problem A voicemail or auto attendant component is using a large amount of CPU resources.
• Solution Restart the server. (Select Maintenance > Restart/Shutdown.)
• If the issue persists, generate a log file by navigating to Monitoring > Diagnostics; then, download the
log file to your PC and send it to the technical support team; for example, contact your Value Added
Administration Guide for Cisco Business Edition 3000, Release 8.6(4)
442 OL-27022-01
Voicemail and auto attendant capacity is reduced due to an unresponsive connection

Cisco IE-3000-8TC Specifications

General

Switching Capacity	16 Gbps
MAC Address Table Size	8000
Uplink Ports	2 x 10/100/1000Base-T or SFP (Small Form-Factor Pluggable)
Operating Temperature	-40°C to 70°C
Mounting	DIN rail
Ports	8 x Ethernet 10/100Base-TX ports
Jumbo Frame Support	Yes