Cisco IE-3000-8TC Administration Guide

CHAPTER 15
Call Detail Reports
Call detail records (CDRs), which display under the Call Detail Reports page, provide important data about
calls, including the date and time for the call, who made the call, the reason why the call ended, and so on.
CDRs store information about the devices of the call and other call control/routing aspects. Call detail records
are automatically generated with Cisco Business Edition 3000; you do not need to perform any tasks for the
system to generate these types of records. When a call is placed or received, the system automatically generates
a call detail record when the call is terminated. In addition, the system generates a record when significant
changes occur to a given call, such as ending the call, transferring the call, redirecting the call, splitting the
call, and so on.
Cisco Business Edition 3000 Release 8.6 introduces the ability to offload Call Detail Reports to an application
server for analysis and billing. When the CDR Offloading is configured and enabled, CDRs are offloaded
to the remote application server once per minute.
By default, Cisco Business Edition 3000 automatically manages Call Detail Reports according to the automated
system settings. However, administrators can override the default settings in order to create customized call
classification rules. Administrators can set up their own rules in the Customized Call Classification window.
The following topics contain information about the tabs and settings that display on the Call Detail Reports
page (Monitoring > Call Detail Reports).
The system keeps up to 2 months of call detail records. After 2 months, the system automatically purges
the records. If you need to save the records, export the data. After an upgrade of your system, the call
detail records display.
Tip
• Date Range and Time Zone, page 186
• Summary Tab, page 186
• Call Details Tab, page 187
• Call Details Report Offloading, page 189
• Customize Call Classification Settings, page 191
Administration Guide for Cisco Business Edition 3000, Release 8.6(4)
OL-27022-01 185

Cisco IE-3000-8TC Specifications

General

Switching Capacity	16 Gbps
MAC Address Table Size	8000
Uplink Ports	2 x 10/100/1000Base-T or SFP (Small Form-Factor Pluggable)
Operating Temperature	-40°C to 70°C
Mounting	DIN rail
Ports	8 x Ethernet 10/100Base-TX ports
Jumbo Frame Support	Yes