If the user dials a blocked number, the system plays a recorded message stating that the route does not exist.
You can configure the Block Rules under System Settings > Dial Plan > Blocking Rules tab in Cisco
Business Edition 3000 Administrative Interface. You can also import the block rules from the Cisco-provided
.xls data configuration file.
Abbreviated Dialing
Cisco Business Edition 3000 allows you to configure an abbreviated number to place PSTN calls. You can
configure system-wide abbreviated dialing rules through which users can reach external numbers without
dialing the complete number of the recipient.
Prior to Release 8.6.4, when you modify an outside dial code, the abbreviated dial rules patterns are updated
automatically to use the new outside dial code. With Release 8.6.4, a modification in outside dial code will
not update the abbreviated dial rules. You must update the abbreviated dialing rules manually.
You can configure Abbreviated Dialing under System Settings > Dial Plan > Abbreviated Dialing tab in
Cisco Business Edition 3000 Administrative Interface. You can also import the block rules from the
Cisco-provided .xls data configuration file.
Application Dial Rules
Cisco Business Edition 3000 allows you to create customized application dial rules that you can apply when
applications place calls through Cisco Business Edition 3000. Cisco Business Edition 3000 applies the
translation pattern against the called number before forwarding the call.
You can configure application dial rules under the System Settings > Dial Plan > Application Dial Rules
tab in Cisco Business Edition 3000 Administrative Interface.
For more information, see the following sections:
• Working with the Cisco-Provided .xls Data Configuration File, on page 75
• Dial Plan Settings, on page 223 (for the Dial Plan page in the Cisco Business Edition 3000 First Time
Setup Wizard and Cisco Business Edition 3000 Administrative Interface)
• Checklists for Users, Departments, Lines, and Phones, on page 139
Sites
Cisco Business Edition 3000 supports PSTN calls from every site through a local Gateway or a gateway
located in other sites.
Your Cisco Business Edition 3000 system may contain multiple sites, which are geographical locations that
define where the users are working.
• Central Site—The central site contains the Cisco Business Edition 3000 server and the gateway that
allows access to the PSTN. In most cases, the central site is the location where the majority of users
work; in most cases, the company headquarters is the central site. You can have only one central site,
and you cannot delete the central site.
• Remote Sites—Remote sites are branch offices that work with the central site; a dedicated WAN link
or Internet connection must exist between the remote and central sites. You can have up to nine remote
sites.
• Teleworker Site—The teleworker site is for workers who do not work only at the central site or branch
offices; these employees (users) use VPN connections to connect to the central site. A router is not
Administration Guide for Cisco Business Edition 3000, Release 8.6(4)
OL-27022-01 39
Common Configuration Concepts in Cisco Business Edition 3000
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