Cisco IE-3000-8TC - Setting up Phone Applications

Procedure
Step 1
Enable music on hold under Advanced Settings on the central site, remote sites, or teleworker site pages.
Step 2
Select the audio source file for the Audio on Hold setting on the Usage Profile page.
Step 3
If you do not plan to use the sample audio source file that is installed by default on the Cisco Business Edition
3000 server, upload a different .wav file on the Music on Hold page in the Cisco Business Edition 3000
Administrative Interface
Select System Settings > Music On Hold.
Music on hold audio source files must meet the following specifications:
• 16-bit PCM .wav file
• Stereo or mono
• Sample rates of 48 kHz, 44.1 kHz, 32 kHz, 16 kHz, or 8 kHz
Uploading a new audio source file replaces the current file on the system.Tip
Step 4
Verify that the phone supports music on hold. If you have not already configured the phone, configure the
phone in the Cisco Business Edition 3000 Administrative Interface (Users/Phones > Phones).
The owner/extension that is assigned to Line 1 on the phone must use the usage profile where the audio source
file is selected. In addition, the phone must belong to a site where music on hold is enabled.
Step 5
Test your music on hold functionality to make sure that the phone streams music to the users when a call is
placed on hold.
Setting Up Phone Applications
Perform the following procedure to set up phone applications.
Procedure
Step 1
Create the phone application based on the specifications that are described in the Cisco Unified IP Phone
Services Application Development Notes.
Step 2
Determine where you plan to store the phone application. You cannot put it on the Cisco Business Edition
3000 server.
Step 3
Configure the phone application in the Cisco Business Edition 3000 Administrative Interface. You can perform
this step:
• In the Phone Applications page in the Cisco Business Edition 3000 Administrative Interface. Select
Users/Phones > Phone Applications.
Administration Guide for Cisco Business Edition 3000, Release 8.6(4)
148 OL-27022-01
Setting Up Phone Applications