CHAPTER 9
Checklists for Backups, Upgrades, and
Configuration Export
This chapter describes how to perform the following tasks:
• Backing Up Your Data, page 157
• Upgrading Cisco Business Edition 3000, page 158
• Reverting to a Previous Version of Cisco Business Edition 3000, page 160
• Exporting Your Data and Importing to Cisco Unified Communications Manager Business Edition 5000,
page 160
Backing Up Your Data
Running a backup ensures that you store your important data to a remote location, such as a storage device
connected to a USB port (USB hard disk) or a SFTP server. To restore data after a system failure, you must
have access to a valid backup file. The backup process does not back up the call detail records that display
on the Call Details Reports page (Monitoring > Call Detail Reports).
Consider running a backup under the following circumstances:
• You made configuration changes to the administrative interface; for example, you added, edited, deleted,
or duplicated information.
For example, if you give users the URL for the user preferences page, users can update their speed dials
in the user preferences page without your knowledge. Additionally, these changes automatically propagate
to the User page in the administrative interface. Run a backup often to ensure that your backup file
contains the latest changes.
• You identified a problem with the tar file that is backed up to the storage device or SFTP server. Or,
you identified a problem with the storage device or SFTP server, and your tar file is not available or is
not functional.
The following procedure describes how to back up your data.
Administration Guide for Cisco Business Edition 3000, Release 8.6(4)
OL-27022-01 157
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