employees in the corporate directory, verify that each user in Cisco Business Edition 3000 Administrative
Interface has an extension and phone assigned to him. (Only users with assigned extensions and phones
can be called through Cisco Web Dialer.)
How does a user update the Cisco Business Edition 3000 User Preferences Interface?
Q.
Remember that the settings that display in the Cisco Business Edition 3000 User Preferences Interface
depend on your configuration. If you set up all of the features that are available in the Cisco Business
A.
Edition 3000 User Preferences Interface, the user can use the information in User Preferences Settings,
on page 393 to update their preferences.
How do I monitor and troubleshoot?
Q.
You monitor the system by accessing the Monitoring menu in the Cisco Business Edition 3000
Administrative Interface. Under this menu, you can view a summary of the health of your system, view
A.
a report for Cisco Extension Mobility usage in your system, view the call detail records that are being
generated by the system, and collect diagnostics for your system.
For more information, see the following topics:
• Troubleshooting from the Health Summary Page, on page 416
• Troubleshooting From the Diagnostics Page, on page 418
• Troubleshooting When You Cannot Access the Graphical User Interfaces, on page 419
• Troubleshooting Issues, on page 427
• Call Detail Reports, on page 185
• Cisco Extension Mobility Report, on page 199
MCS 7890-C1 will not power up. Why not?
Q.
For more information about starting the MCS 7890-C1, see MCS 7890-C1 will not power up. Why not?,
on page 72.
A.
How do I connect or disconnect a USB DVD drive to an MCS 7890-C1?
Q.
To connect or disconnect a USB DVD drive to an MCS 7890-C1, perform the following procedures:
A.
• Connecting a USB DVD Drive, on page 73
• Disconnecting a USB DVD Drive, on page 73
Is there a recovery disk available for MCS 7890-C1?
Q.
No, MCS 7890-C1 does not support the use of a recovery disk.
A.
In the event of a hardware failure, contact TAC for a replacement (RMA). If it is not a hardware failure,
you can reimage the system using the Cisco Business Edition 3000 DVD that ships with the unit and
then restore from backup. For information on how to reimage the MCS 7890-C1, refer to Reimaging an
MCS 7890-C1, on page 453.
How do I recover the system if I have lost the admin password?
Q.
Administration Guide for Cisco Business Edition 3000, Release 8.6(4)
OL-27022-01 65
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