Johnson Controls CK721-A User Manual

CK721-A User Interface CK721-A Installation and Operation
4-8 24-10349-8 Rev. B
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© 2012 Johnson Controls, Inc.
5. Select Save and press <Enter>.
6. Press <Es
c>.
7. Reboot the CK721-A panel.
 T
o enter other types of Static Routes:
1. From the Main menu select Route Info.
2. From the Route Configuration screen, select host or ne
t. (Use the spacebar to
toggle between Host/Net and use the enter key to move to the next column.)
3. Specify the Destin
ation address as follows:
 If host is selected, the destination IP address is the Network ID and the
specific Host ID address of the P2000 server such as 200.0.0.1
 If net is selected, only the network ID is specified for the destination such
as 200.0.0.0
4. For the Gateway a
ddress enter the router IP address.
5. Select Save and
press <Enter>.
6. Press <Es
c>.
7. Reboot the CK721-A panel.
Notes on Adding IP Addresses in Route Configuration Screen:
 Do not add leading zeros in IP address field; otherwise no host connection
will be made. Enter the IP address without leading zeros.
 If you cannot communicate with the server using host route, try using the net
route using only the network ID as the destination.
Troubleshooting
 Verify the static route is correct under route info.
 Verify that the netmask is correct.
 Log in to the panel using “diag” (default password is master) and:
- Verify that you can ping the gateway
- Verify that you can ping the P2000 server
- Check the CK721-A routing table using the command n
etstat -r
- Use the command t
raceroute <host ip address> to verify route
to the P2000 server

Johnson Controls CK721-A Specifications

General

Brand	Johnson Controls
Model	CK721-A
Category	Controller
Language	English