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Fault
Code
Name Possible Causes Solution Level
Err11 Motor overload
•
FC-02 is set improperly.
•
The brake circuit is
abnormal.
•
The load is too heavy.
•
Adjust the parameter (FC-
02 can be set to the default
value).
•
Refer to the solution of Err10.
3A
Err12
Power supply
phase loss
•
The power input phases
are not symmetric.
•
The drive control board
fails.
•
Check whether the three
phases of power supply are
balanced and whether the
power voltage is normal. If not,
adjust the power input.
•
Contact the agent or Monarch.
4A
Err13
Power output
phase loss
•
The output wiring of the
main circuit is loose.
•
The motor is damaged.
•
Check the wiring.
•
Check whether the contactor
on the output side is normal.
•
Eliminate the motor fault.
4A
Err14
Module
overheat
•
The ambient temperature
is too high.
•
The fan is damaged.
•
The air lter is blocked.
•
Lower the ambient
temperature.
•
Clear the air lter.
•
Replace the damaged fan.
•
Check whether the installation
clearance of the controller
satises the requirement.
5A
Err15
Output
abnormal
•
Braking short-circuit
occurs on the output
side.
•
The U, V, W output is
abnormal.
•
Check wiring of the braking
resistor and braking unit is
correct, without short-circuit.
•
Check whether the main
contactor works properly.
•
Contact the agent or Monarch.
5A
Err16
Current control
fault
The excitation current
deviation is too large.
The torque current deviation
is too large.
The torque limit is exceeded
for a very long time.
•
Check the circuit of the
encoder.
•
The output MCCB becomes
OFF.
•
The values of the current loop
parameters are too small.
•
Perform motor auto-tuning
again if the zero-point position
is incorrect.
•
Reduce the load if it too heavy.
5A