Status and Error Messages
5-37
5
Motion 4000
SPA IS OFFLINE
Description: HC-CTL board safety processor A is offline.
Troubleshooting:
1. HC-CTL board power may not be connected. Check the CAN bus connection between the HC-CTL board
and the HC-CHP CAN board.
2. Make sure jumper JP3 on the HC-CTL board is not shorted.
3. If the SPA indicator is not lighted, reboot the processor by cycling power to the controller or by remov-
ing the CAN bus connection to the HC-CTL board for a few seconds.
4. If fault occurs while updating software, refer to update instructions and repeat process.
SPB IS OFFLINE
Description: HC-CTL board safety processor B is offline.
Troubleshooting:
1. Power to the HC-CTL board may not be connected. Check the CAN bus connection between the HC-CTL
board and the HC-CHP CAN hub and board.
2. Make sure jumper JP4 on the HC-CTL board is not shorted.
3. If the SPB indicator is not lighted, reboot the processor by cycling power to the controller or by remov-
ing the CAN bus connection to the HC-CTL board for a few seconds.
4. If fault occurs while updating software, refer to update instructions and repeat process.
SPC IS OFFLINE
Description: HC-CTL board safety processor C is offline.
Troubleshooting:
1. Power to the HC-CTL board may not be connected. Check the CAN bus connection between the HC-CTL
board and the HC-CHP CAN hub and board.
2. Make sure jumper JP6 on the HC-CTL board is not shorted.
3. If the SPC indicator is not lighted, reboot the processor by cycling power to the controller or by remov-
ing the CAN bus connection to the HC-CTL board for a few seconds.
4. If fault occurs while updating software, refer to update instructions and repeat process.
TIME OUT OF SERVICE
Description: The T.O.S. timer has expired.
Troubleshooting: The elevator has been delayed, usually by a door being obstructed. The Time Out of
Service timer has expired and the elevator has been taken out of service.
TOP ACCESS SW. FAILURE
Description: The Up and Down Top Access switch inputs are active at the same time.
Troubleshooting: Check the wiring and the switch associated with the ATU and ATD inputs.
UP AND DOWN TERMINAL SPEED REDUCING LIMITS OPEN
Description: Floors have not been learned.
Troubleshooting: Check parameters for UNTS1 and DNTS1. Make sure that D/UNTS1 option is set to VIR-
TUAL. If no Elgo tape has been hung, put the car on Inspection Bypass Mode (F3 menu) to stop this fault.
Table 5.1 Status and Error Messages
Scrolling Message - Special Event Message
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