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Neopost
Digital Mailing system
IS-5000
Neopost IS-5000 Operator's Manual
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5.
Clean the Moistener with hot water
.
6.
Re-install the Moistener
.
7.
Pull the Moistener tow
ards you to re-engage it.
8.
Push down on the b
lue release lev
er .
256
| P
age
256
|
| jan
v
.-12-2012 11:42 |
10
M
aint
aining
your
M
ailing
S
ys
t
em
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Table of Contents
Table of Contents
3
1 Read this First
7
What You will Find in this Manual
9
Safety Requirements
12
2 Meet Your Mailing System
15
System Layout
17
Control Panel
20
Weighing Platform
24
Control Panel Features
26
Connections
30
System Connectors
33
Power Management
37
How to Turn Your Mailing System ON/OFF
38
How to Switch between 'Sleep' and 'Wake' Modes
39
How to Start / Stop Mail Processing
39
3 Processing Mail
41
Mail Processing Guidelines
43
Preparing and Starting Your Job Run
44
How to Sort Your Mail
47
How to Log in and Start a Job Run
48
How to Change a Meter Impression
50
How to Apply Postage (Settings)
51
How to Change Accounts
54
How to Reset Batch Counters
55
How to Select the Sealing Mode
56
Processing Mail
57
Processing Mail in Dynamic Weighing Modes
58
Processing Mail in Standard Weighing Mode
59
Processing Mail Using Differential Weighing
61
Processing Mail Using Manual Weight Entry
63
Processing Special Job Types
64
How to Correct the Date (Settings)
64
How to Correct the Date (Running Mail)
65
How to Correct the Postage Value (Settings)
66
Printing Permit Mail
68
How to Correct the Postage Value (Running Mail)
68
How to Process Permit Mail (Settings)
69
How to Process Permit Mail (Running Mail)
70
How to Process Incoming Mail (Settings)
71
How to Process Received Mail (Running Mail)
72
How to Process Mail Without Printing an Impression (Settings)
73
How to Process Mail Without Printing an Impression (Running Mail)
74
How to Set up a Manifest (Statement of Mailing)
76
How to Print a Manifest (Statement of Mailing)
77
How to Count Items Using the Weighing Platform
77
Advanced Operations
78
How to Change the Type of Meter Impression
78
How to Select a Postage Rate
79
How to Change the Weighing Mode
84
Entering Weight Manually
86
How to Enter the Weight Manually
86
How to Reset Batch Counters
87
How to Display the Imprint Settings Screen
89
How to Add or Remove a Slogan
90
How to Select a Permit Impression
91
How to Move a Meter Impression (Print Offset)
93
How to Change the Date
94
How to Use an Impression Memory
96
How to Use the Feeder
97
How to Select a Sealing Mode
99
How to Adjust the Water Flow for Sealing
101
How to Fill the Automatic Label Dispenser
102
4 Postage Funds Management
103
Overview
105
Managing Your Postage Funds
106
How to Check Your Postage Funds
106
How to Add Postage Funds
107
5 Managing Accounts and Assigning Rights
109
Overview
111
Guidelines for Settting up an Account
114
How to Select 'No Account
114
How to Change a Shared PIN Code
115
Setting up Accounts
116
How to Select 'Accounts' Mode
117
How to Select 'Accounts with Access Control' Mode
118
How to Activate 'Remote Account Management' Mode
119
Selecting an Account Mode
120
How to Display and Change the Account Mode
120
Managing Accounts
121
How to Create a Group or a Subgroup
124
How to View/Edit a Group or a Subgroup
125
How to Activate / Deactivate a Group
126
How to Delete a Group or Subgroup
127
How to Create an Account
127
How to View /Edit Account Information
129
How to Activate / Deactivate an Account
130
Deleting Accounts
131
How to Delete an Account
131
How to Export an Account List
132
How to Import Accounts
133
Managing Operators
134
How to Create an Operator
135
How to Modify an Existing Operator
136
How to Assign Accounts to an Operator
137
How to Restrict Operator Access to Accounts
138
How to Activate / Deactivate an Operator
138
How to Delete an Operator
139
Advanced Reporting Functions
140
How to Activate/Deactivate Budgets and Surcharges
142
How to Modify the Period or Start the Day of Budgets
143
6 Reports
145
Reports Overview
147
Generating Reports
151
How to Generate a Report as a User
151
How to Generate a Report as the Supervisor
152
Processing Activity Data
153
Mail Processing Data
156
Postage Funds Summary
160
Account Data
163
How to Generate the Account List Report
164
How to Generate the Operator Report
167
System Data
168
How to Generate a IP Configuration Report
170
How to Generate a Proxy Configuration Report
171
How to Generate a Server Connection History Report
171
Advanced Reporting
172
7 Myequipment E-Services
177
Overview
179
Connecting to E-Services
180
How to Call E-Services Server Manually as a User
180
How to Call E-Services Manually as the Supervisor
181
How to Test the Connection to E-Services
182
Uploading Statistics
183
How to Upload Report Data to the E-Services Server
183
E-Services Available on Your System
184
8 Configuring Your Mailing System
187
Settings Overview
189
Logging In/Out as the Supervisor
190
How to Log in as the Supervisor
190
How to Exit the Supervisor Mode
191
Changing Languages
192
How to Change the Languages
192
How to Change the Default Language Setting
193
Enabling/Disabling Sounds
194
How to Enable / Disable Sounds
194
How to Change the Default Sound Settings
194
How to Activate Quiet Mode
195
How to Set Quiet Mode as a Default Setting
196
Display Settings
197
How to Adjust the Display Contrast
197
How to Change the Default Contrast Setting
198
System Time-Outs and Settings
199
How to Adjust Time-Out Settings
199
How to Change the Default Time-Out Settings
200
High Value, Low Funds Warnings and PIN Codes
201
How to Set the High-Value Warning
201
How to Set the Low-Funds Threshold
202
How to Set / Cancel a Postage Account PIN Code
202
Weighing Settings
203
How to Refresh the Weight
203
How to Zero the Weighing Platform
204
How to Tare the Weighing Platform
204
How to Zero the Weighing Platform
205
How to Tare the Weighing Platform
205
How to Activate the High Accuracy Mode
206
How to Activate the Automatic Weight Detection on the Weighing Platform
206
How to De-Activate the Automatic Weight Detection on the Weighing Platform
207
How to Change the GEO Code
208
Default Impression Settings
211
How to Change the Default Postage Rate
211
How to Change the Default Permit
212
How to Change the Default Slogan
213
How to Set the Automatic Date Advance Time
214
How to Set the Default Print Offset
215
How to Activate / De-Activate Check Zero Weight
215
How to Change the Default Weighing Mode
216
Impression Memories
217
How to Create an Impression Memory
218
How to Edit / Modify an Impression Memory
218
How to Delete an Impression Memory
219
Default Sealing Mode
220
How to Set the Default Sealing Mode
220
How to Set the Default Moistening Level
221
Connection Settings
222
How to Set the Postal/E-Services Connection
222
How to Set Your LAN Preferences
223
Time and Date Management
224
How to Check/Adjust the Time and Date
224
Inserter Mode
226
How to Activate the Mechanical Inserter Connection
226
How to Set the Mechanical Inserter Connection as a Default Setting
227
Changing Conveyor Stacker Positions
228
How to Install the Conveyor Stacker in Line (0 )
228
How to Install the Conveyor Stacker at +90
230
9 Options and Updates
233
Overview
235
How to Access the Options and Updates Menu
235
Using Your Mailbox
236
How to Read Messages as a User
236
How to Read Messages as the Supervisor
237
How to Delete Messages
237
Managing Options
238
How to Display Options
238
How to Load/Activate New Options
239
Managing Slogans
240
How to Display the Slogans List
240
How to Modify or Delete a Slogan
241
How to Download New Slogans
241
Managing Postage Rates
242
How to Check Your Rate File Updates
242
How to Download a New Rate File
243
Managing Permit Impressions
244
How to Display the Permit List
244
How to Add or Delete Permits
245
Updating System Software
246
How to Update Your System Software
246
10 Maintaining Your Mailing System
249
Managing Your Ink Cartridge
251
How to Display the Ink Cartridge Data as a User
252
How to Display the Ink Cartridge Data as the Supervisor
253
How to Change the Ink Cartridge
253
How to Display Print Head Information
255
How to Test the Printing Quality
256
How to Clean the Print Head Automatically
256
Filling and Cleaning the Sealer
258
How to Fill the Sealer Bottle
258
How to Clean the Water Filter
259
Cleaning the Mail Path
260
How to Clean the Moistener (Sealer)
260
How to Clean the Feeder Belts and Rollers
263
How to Clean the Mail Path Sensors
263
Touch Screen Calibration
264
How to Calibrate the Touch Screen
264
Maintenance Processes
265
How to Complete a Postal Code Update
266
11 Troubleshooting
267
Paper Jamming
269
How to Clear Mail Jammed in the Base
269
How to Clear Mail Jammed in the Feeder
271
How to Remove Mail Jammed in the Dynamic Scale
272
Label Jamming
273
How to Clear a Label Jammed in the Base
273
Weighing Problems
275
Diagnostics and System Data
277
System Data
278
How to Access Diagnostic Data
278
How to Display Software Data
278
How to Display Hardware Data
279
How to Display the Events Lists
279
How to Display the System Counter Data
280
12 Specifications
281
Mail Specifications
283
Recommended Operating Conditions
285
Technical Specifications
286
Operating Specifications
287
Menu Reference
288
Other manuals for Neopost IS-5000
User Guide
319 pages
Installation Guide
12 pages
Ppi Installation
4 pages
4
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Neopost IS-5000 Specifications
General
Brand
Neopost
Model
IS-5000
Category
Digital Mailing system
Language
English
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