How to access Diagnostic Data
To gain access to Diagnostic Data:
1.
Login as the Supervisor then (see How to log in as Supervisor on page 184 ):
Press and type 7.3 or select the path:
Maintenance Diagnostics
2. Press [OK] to start the Diagnostic testing.
The list of tests that can be run appears
3. Select a test to run from the list displayed on your Screen.
System Data
You can access various types of system data that include:
•
Software data (Meter#, Loader, OS, PACK, XNDF DATA OMEGA, language, variant)
•
Hardware (system) data (P/N of the base and the Postage Meter)
•
A list of system events that have occurred during the operation of your system (Base
errors and Postage Meter events, or Server connection History)
•
System Counter Data.
How to display Software Data
To display Software Data:
1.
Login as the Supervisor then (see How to log in as Supervisor on page 184 ):
Press and type 7.1.1 or select the path:
Maintenance System Information Software Information
2. Your system’s Software Data appears on the Screen.
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Troubleshooting