Newtec Proprietary
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General Device Settings and Actions MDM6000 Satellite Modem
12.7 Diagnostics Report
Use this to get an overview of the complete configuration and get debugging information of the
device. This report can be requested by the Customer Service department to perform debugging on
the device. In case of technical problems, it is advised to let the Customer Service department
analyze this report.
The document can be viewed using the GUI or downloaded as a text file.
Proceed as follows:
» Navigate to the Tasks Pane;
» Click Toolbox;
» Click Diagnostic Report;
» Select one of the following,
– View: opens the report in a separate browser window;
– Download: Downloads a diagnostics.txt file;
– Download (Debug): This downloads an encrypted diagnostics report file and is only for use
by our the Customer Service department.
The following figure is an extract of a diagnostics report:
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