Ricoh LDD280 - Page 243

SERVICE CALL CODE TABLE
SM 4-9 C262/C265
Trouble-
shooting
Code Title Conditions Possible Causes
SC850
Network I/F
Abnormal
The IP address is the same as
another device on the network
• Change the IP address
• ACU board defective
SC851
IEEE 1394 I/F
Abnormal
IEEE1394 interface error
• IEEE1394 interface
board defective
• ACU board defective
SC853
Wireless LAN card
not detected
The wireless LAN card is not
detected before communication is
established, though the wireless LAN
board is detected.
• Loose connection
SC854
Wireless LAN card
not detected
The wireless LAN card is not
detected after communication is
established, though the wireless LAN
board is detected.
• Loose connection
SC855
Wireless LAN card
error
An error is detected in the wireless
LAN card.
• Loose connection
• Defective wireless LAN
card
SC856
Wireless LAN
board error
An error is detected in the wireless
LAN board.
• Defective wireless LAN
board
• Loose connection
SC857
USB interface error The USB interface cannot be used
due to a driver error.
• Defective USB driver
• Loose connection
SC860
Startup without
HDD connection at
main power on
The hard disk connection is not
detected.
• Initialize HDD
• Defective HDD
• Damaged data
SC861
Startup without
HDD detection at
power switch on
The hard disk connection is not
detected.
• Defective HDD
• HDD connector loose or
defective
• Defective ACU
SC862
Maximum number
of bad sectors
detected on HDD
Up to 101 bad sectors have
appeared in the area on the hard
disk where image data is archived,
and the hard disk may require
replacement.
•
Defective HDD
SC863
Startup without
HDD data lead
Data stored on the hard disk is not
read correctly.
•
A bad sector occurred
during operation of the
HDD
SC864
HDD data CRC
error
During operation of the HD, the HDD
responded with a CRC error.
•
Data transfer was
abnormal in the data read
from the HDD.
•
Defective HDD
SC865
HDD access error The hard disk detected an error.
•
Error detected other than
the bad sectors error
(SC863) or the CRC error
(SC864)
ACU
SC900
Electronic total
counter error
The value of the total counter has
already exceeded 9,999,999
•
NVRAM of ACU board
defective
SC920
Printer application
error
An error is detected in the printer
application program.
• Defective software
• Unexpected hardware
resource error (e.g.,
memory shortage)