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Confidential
■ Error code 5B02
Communication error was detected with ink cartridge IC while printing.
<User Check>
- Reset the ink cartridge.
- Replace the ink cartridge.
■ Error code 5C00
Registration front sensor detected that the paper size for printing by specifying DDL (DL Long
Edge), is smaller than the specified size.
<User Check>
- Replace with the paper with the specified size.
■ Error code 5C02
During printing, writing into ink cartridge IC failed.
<User Check>
- Reset the ink cartridge.
- Replace the ink cartridge.
Cartridge Error
Reinstall the Ink Cartridge. If the error reappears refer to the users guide for
service options.
Step Cause Remedy
1 Ink cartridge IC failure Replace the ink refill unit.
2 Engine PCB failure Replace the engine PCB ASSY.
Small paper
Open the Back Cover and then press Go.
Step Cause Remedy
1 Paper feed PCB failure Replace the paper feed PCB ASSY.
2 Main PCB failure Replace the main PCB ASSY.
Cartridge Error
Reinstall the Ink Cartridge. If the error reappears refer to the users guide for
service options.
Step Cause Remedy
1 Ink cartridge IC failure Replace the ink refill unit.
2 Engine PCB failure Replace the engine PCB ASSY.