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Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Contents
LogLevel Entry in Registry 8-44
CRS Serviceability Utility 8-44
Launching the Cisco CRS Serviceability Utility 8-45
Synchronizing LDAP Bootstrap Information 8-46
Updating Property File information 8-46
Updating CRS IP Address Information 8-47
Updating Unified CM IP Address Information 8-48
Examples: Updating Cisco CRS IP Address information 8-49
Updating the LDAP password 8-53
CHAPTER
9 Managing the Cisco CRS Datastores 9-1
About the CRS Datastore 9-1
Inactive Retention Period 9-3
The CRS Datastore Control Center 9-4
Datastore Control Center 9-5
The Publisher Activation Page 9-7
Changing Publisher to Subscriber 9-8
Configuring Trace Settings 9-8
Trace Settings and Unified CM Performance 9-10
Starting, Stopping, and Restarting Datastores 9-10
Configuring Alarm Settings 9-11
CHAPTER
10 Managing Cisco CRS Historical Reporting 10-1
About the CRS Historical Datastore 10-2
Historical Reporting Configuration 10-2
Configuring Database Server Limits 10-3
Specifying Users for Historical Reporting 10-4
Purging Historical Data 10-5
Configuring Automatic Purging 10-6