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Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Chapter 8 Managing the Cisco CRS System
Managing CRS LDAP Server Information
Step 2 Specify an LDAP server Type (DCD, AD, or ND).
Step 3 Specify an LDAP Server host name, IP address, or AD domain.
LDAP administrator
password
LDAP administrator ‘
Defaults (DC Directory, Microsoft Active Directory, Netscape Directory):
ciscocisco
User Base location Distinguishing Name of the LDAP container in which Unified CM user
information is stored. Required for the cluster setup procedure only. Enter this
information in the format shown as the default value for your LDAP type.
Replace the text in italics with your values, if necessary. In these formats, ou is
an Organizational Unit, o is an Organization, cn is a Common Name, and dc is
a Domain Component.
Defaults:
• DC Directory: ou=Cisco,o=cisco.com
• Microsoft Active Directory: ou=Cisco,dc=AD_domain
For example, if AD_domain is myad.cisco.com, the default value would be
ou=Cisco,dc=myad,dc=Cisco,dc=com. (This default value assumes that
your users are under the Users OU. If your users are under another OU,
adjust this value as needed.)
• Netscape Directory: ou=Users,o=cisco.com.
Unified CM Base
location
Distinguished Name of the LDAP container in which Unified CM information
is stored. Required for the cluster setup procedure only. Enter this information
in the format shown as the default value for your LDAP type. Replace the text
in italics with your values, if necessary. In these formats, ou is an Organizational
Unit, o is an Organization, and dc is a Domain Component.
Defaults:
• DC Directory: o=cisco.com
• Microsoft Active Directory: ou=Cisco,dc=AD_domain
For example, if AD_domain is myad.cisco.com, the default value would be
ou=Cisco,dc=myad,dc=Cisco,dc=com. (This default value assumes that
your users are under the Users OU. If your users are under another OU,
adjust this value as needed.)
• Netscape Directory: o=cisco.com.
Field Description