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Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Chapter 8 Managing the Cisco CRS System
Cisco CRS Utilities
Scenario 3: Seven-Node Cluster
In a seven-node cluster containing CRS on Node 1 and Node 2, VoIP on Node 3
and Node 4, RDB on Node 5 and Node 6, and Unified CM on Node 7, do the
following to update the IP address on the nodes in the cluster:
1. Stop the CRS Node manager from the Services window on every node in the
cluster.
2. Use the Windows TCP/IP Properties window to modify the IP address on all
machines in the cluster.
3. Update the DNS server so that the new IP addresses to match old host names.
4. For Node 7 (CCM), follow the instructions as specified for Unified CM,
assuming the Unified CM IP has changed.
5. For Node 1 (CRS), follow Scenario 1’s Steps 6.a, 6.b, 6.c, 6.d and 6.e.
6. If you have Unified CCX, run the Cisco Agent Desktop Configuration Setup
by double clicking the PostInstall.exe file (located under C:\Program
files\Cisco\Desktop\bin) and modify the IP address of the Primary/Secondary
CAD Directory Service, click OK,
You will get an error message “
Error connecting to Directory Service.
Do you want to try it again? The process may take time. Press Yes
to retry Directory Service connection. Press No to proceed without
Directory Service functionality.
” Click No in this dialog box. Then
modify the IP address under the appropriate subsequent screens (such as
Unified CM, VoIP Network Device and service IP address).
7. For Node 2 (CRS), follow Scenario 1’s Steps 6.a, 6.b, and 6.e.
8. For Node 3 (VoIP):
a. Run the Cisco Agent Desktop Configuration Setup by double clicking the
PostInstall.exe file (located under C:\Program files\Cisco\Desktop\bin)
and modify the IP address of the Primary/Secondary CAD Directory
Service, click OK,
You will get an error message “
Error connecting to Directory
Service. Do you want to try it again? The process may take time.
Press Yes to retry Directory Service connection. Press No to
proceed without Directory Service functionality.
” Click No in
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