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DP/SP Troubleshooting
8.12 Troubleshooting DP/SP Error Messages
If any of the following alarm conditions occurs, a message is displayed in the
Chromeleon or Chromeleon Xpress Audit Trail.
This error occurs if you attempt to save a modified Chromeleon or
Chromeleon Xpress program under the name of an existing program.
To troubleshoot:
Enter a new name for the modified program or select Save to save your
changes under the existing program name.
If this error occurs, the tubing between the pump heads may be blocked or the
fitting may be overtightened.
To troubleshoot:
Inspect the tubing for blockage or crimping and replace if needed. Be careful
to not overtighten the fitting. If the message appears again, contact Dionex for
assistance.
This error is caused by an internal error in the pump drive mechanism.
To troubleshoot:
Turn off the DP/SP power for 30 seconds and then turn it on again. If the error
message appears again, contact Dionex for assistance.
A program with this name already exists.
Abnormal drive current for x.x seconds.
Camshaft index too early.
-or-
Camshaft index too late.
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