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EG Troubleshooting
8.19 Troubleshooting EG Error Messages
If any of the following alarm conditions occurs, a message is displayed in the
Chromeleon or Chromeleon Xpress Audit Trail.
This error occurs when the current applied to the CR-TC exceeds the
maximum current allowed. (The CR-TC current is automatically turned off to
prevent damage to the CR-TC.) This error may also occur if liquid flow to the
CR-TC is interrupted.
To troubleshoot:
1. Check the CR-TC cable connection to the electrical bulkhead (see
Figure 2-8
).
2. Refer to Section 8.23
to determine why liquid flow stopped.
3. If the error message appears again, contact Dionex for assistance. The
CR-TC control electronics may have malfunctioned.
NOTE The ICS-3000 Ion Chromatography System
electronics components cannot be serviced by the
user.
This message appears if you turn off the pump flow while the EluGen
cartridge current (and CR-TC) are on. (The CR-TC current is automatically
turned off to prevent damage to the CR-TC.)
CR-TC1 over current.
-or-
CR-TC2 over current.
CR-TC1 stopped due to zero flow.
-or-
CR-TC2 stopped due to zero flow.