Dionex ICS-3000 - Page 220

ICS-3000 Ion Chromatography System
204 Doc. 065031-04 1/08
To troubleshoot:
If the pump stopped unexpectedly, follow the troubleshooting steps in
Section 8.23
.
This error occurs if Chromeleon or Chromeleon Xpress sends a command to
set an EG parameter when the EluGen cartridge is disconnected.
To troubleshoot:
1. Connect the EluGen cartridge cable connection to the electrical bulkhead
(see Figure 2-8
).
2. If the error message appears again, contact Dionex for assistance. The
EluGen cartridge control electronics may have malfunctioned.
NOTE The ICS-3000 Ion Chromatography System
electronics components cannot be serviced by the
user.
This error occurs if the eluent concentration is outside 0.10 to 100 mM, the
range allowed by the EG. This may indicate corrupted memory or a problem
in the EG Moduleware (the instrument control firmware installed in the EG).
To troubleshoot:
Contact Dionex for assistance.
NOTE The ICS-3000 Ion Chromatography System electronics
components and Moduleware cannot be serviced by the
user.
EG1 cartridge disconnected.
-or-
EG2 cartridge disconnected.
EG1 invalid concentration.
-or-
EG2 invalid concentration.