Dionex ICS-3000 - EG ALARM LED Is Lighted

8 • EG Troubleshooting
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3. If the error message appears again, contact Dionex for assistance. The
EluGen cartridge control electronics may have malfunctioned.
NOTE The ICS-3000 Ion Chromatography System electronics
components cannot be serviced by the user.
This error occurs when liquid accumulates in the drip tray in the bottom of the
EG.
To troubleshoot:
1. Locate the source of the leak by visually inspecting the tubing, fittings,
and components in the EG.
2. Tighten fittings (or replace tubing and fittings) as required (see
Section 9.10
). Refer to Section 8.22 for detailed troubleshooting of
various types of leaks.
3. After fixing the leak, dry the drip tray and leak sensor thoroughly to
prevent the leak sensor from triggering additional error messages.
8.20 EG ALARM LED Is Lighted
• Leaking fitting
Locate the source of the leak. Tighten or replace liquid line connections as
needed (see Section 9.10
).
• Blocked or improperly installed waste line
Check the EG waste lines to be sure they are not crimped or otherwise
blocked. Make sure the lines are not elevated at any point after they exit the
EG.
• EluGen cartridge leaks
Replace the EluGen cartridge (see Section 9.12
).
• RFIC Eluent Degasser leaks
Replace the RFIC Eluent Degasser (see Section 9.14
).
Leak sensor wet.