ICS-3000 Ion Chromatography System
230 Doc. 065031-04 1/08
If the TC firmware (Moduleware) cannot be started after a firmware
download or if Chromeleon or Chromeleon Xpress is unable to successfully
download firmware to the TC, the appropriate message (shown above) is
displayed.
To troubleshoot:
1. Press the
POWER button on the front of the TC to turn off the power; after
30 seconds, press the button again to turn on the power.
2. Download new firmware to the TC as follows:
a. Insert the CD containing the new firmware version into the CD drive.
b. Start the Server Configuration program.
c. In the timebase, right-click the TC for which you want to update the
firmware and select Properties on the context menu.
d. On the General tab page in the Properties dialog box, click
Firmware Download to display a file open dialog box.
e. Select the file (the extension is .fmw) containing the new firmware
version and click Open to begin the download. Audit Trail messages
will inform you of the status of the download.
3. If the error occurs again, contact Dionex for assistance. The firmware
cannot be serviced by the user.
Can’t start TC firmware. A firmware download may be
necessary.
-or-
Error finishing download.
-or-
TC—Firmware download failed.