Fargo DTC550 - Page 120

FOR RESTRICTED USE only Fargo Electronics, Inc.
DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
4-15
Resolving the Communication Errors (continued)
Step Procedure
3 Determine the problem with printing from the application.
Print a self-test from the Printer by selecting MENU Print Test Image
and selecting an appropriate image for your Ribbon Type.
Print the Windows test page that is located in the Card tab of the Printer
Driver.
Use WordPad (a Windows 2000/XP word processing program in the
Accessories Program Group).
a. Go to the File menu and select Page Setup.
b. Click on the Printer button and select the DTC550 Card Printer.
c. Click OK and reset all four margins to zero. (Note: The WordPad will
automatically replace the values with its minimum margins.)
d. Open the program and type: “This is a Test.” then, go to File on the
menu bar and select Print.
4 Determine whether there is adequate hard Drive space.
(Note: A large volume of temporary files on the computer can cause
communications errors.)
Access the temporary files by following this process:
a. Search for all folders called TEMP. Once found, clear out the
contents of the folders.
b. If using Windows 2000/XP, run the System Utility - Disk
Defragmenter found in the Accessories folder of the Start Menu.
c. Use a disk cleanup utility (such as Disk Cleanup found in the
System Tools folder of the Start menu) or use a third party
application.