Fargo DTC550 - Resolving the Failed Magnetic Encoder Error Message; Resolving the no Prox Encoder Error Message

FOR RESTRICTED USE only Fargo Electronics, Inc.
DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
4-22
Resolving the Failed Magnetic Encoder Error Message
Symptom: The Magnetic Stripe was not encoded properly.
Step Procedure
1 Check to ensure that the cards are loaded with the Magnetic Stripe facing
down and towards the back of the Printer.
2 Verify the Driver Settings. See the Using the Magnetic Encoding tab.x
Ensure that the Coercivity setting in the driver corresponds to the type of
cards that are being used.
• Super-High Coercivity = 4000 Oersted
• High Coercivity = 2750 Oersted
• Low Coercivity = 300 Oersted
Resolving the No Prox Encoder Error Message
Symptom: The Printer is receiving encoding data, but the Printer is not configured with
this Encoder type.
Step Procedure
1 Ensure the LCD Setting is correct.
• Press MENU on the LCD.
• Select Setup Printer and Encoder Settings.
• Change the Prox Setting from None to Yes.
2 Check the appropriate software user’s manual for specific encoding
instructions if the encoding data was sent in error.