Fargo DTC550 - Troubleshooting LCD Messages

FOR RESTRICTED USE only Fargo Electronics, Inc.
DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
4-2
Troubleshooting LCD Messages
LCD Message Cause Solution
CALIB HOPPER
SENSOR
The input Hopper cards-
out Sensor needs to be
calibrated.
Go to MENU>SETUP
PRINTER>SENSOR
CALIBRATION>CAL HOPPER
SENSOR and press SELECT.
CALIBRATE
RIBBON
The print Ribbon is out of
calibration.
Select CANCEL and then perform
the Ribbon calibration procedure
according to the steps in the
Troubleshooting section of the
User Guide.
CARD ALIGN
ERROR
A card is jammed in the
Print Station of the
Printer.
Clear the jam according to the
steps in the Troubleshooting
section of the User Guide. Press
RESUME to continue.
CARD ERROR A card has been
removed; or a card is
jammed; or a Ribbon
align error has occurred
in the Print Station of the
Printer.
Clear the problem according to
the steps in the Troubleshooting
section of the Users Guide. Press
RESUME to continue. See Card
Feeding Errors.
CARD FEED
STOPPED
The Ribbon access arm
was opened. This caused
the card transfer to stop.
Press RESUME or CANCEL. See
Card Feeding Errors
.
CARD HOPPER
EMPTY
The Card Hopper is
empty.
Load more cards and press
RESUME to continue. See the
Resolving the Card Hopper
Empty Error Message procedure.
Continued on the next page