Fargo DTC550 - Page 108

FOR RESTRICTED USE only Fargo Electronics, Inc.
DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
4-3
Troubleshooting the LCD Messages (continued)
LCD Message Cause Solution
CARD HOPPER
JAM
The Card Hopper is
unable to move to the
proper position.
Clear any obstructions and close
the Hopper door. Press RESUME to
continue.
CARD HOPPER
LIFT
The Card Hopper is
unable to raise or lower.
Clear any obstructions and close
the Hopper door. Press RESUME to
continue.
CARD JAM A card is jammed in the
Print Station or card
flipping area of the
Printer.
Clear the jam according to the steps
in the Troubleshooting section of the
User Guide.
CARD JAM
ERROR
A card is jammed in the
Print Station of the
Printer.
Clear the jam according to the steps
in the Troubleshooting section of the
User Guide. Press RESUME to
continue.
CARD JAM:
FLIPPER
A card is jammed in the
card flipping area of the
Printer.
Clear the jam according to the steps
in the Troubleshooting section of the
User Guide.
CARD JAM: MAG A card is jammed in the
magnetic encoding area
of the Printer.
Clear the jam according to the steps
in the Troubleshooting section of the
User Guide.
CARD JAM: PROX A card is jammed in the
PROX card encoding
area of the Printer.
Clear the jam according to the steps
in the Troubleshooting section of the
User Guide. See Resolving the
Card Jam on the Flipper Table.
See Removing the Card Jam in the
Printer’s Magnetic Encoding Area.
CARD JAM:
SMART
A card is jammed in the
smart card encoding area
of the Printer.
Clear the jam according to the steps
in the Troubleshooting section of the
User Guide. See Removing the
Card Jam in the Printer’s Smart
Card Encoding Area.