FOR RESTRICTED USE only Fargo Electronics, Inc.
DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
4-4
Troubleshooting the LCD Messages (continued)
LCD Message Cause Solution
CARD NOT
FOUND
The card being
processed cannot be
found.
Press RESUME to load the next
card or CANCEL.
CARD RELEASE
ERROR
A card is jammed in the
Print Station of the
Printer.
Clear the jam according to the
steps in the Troubleshooting
section of the User Guide. Press
RESUME to continue or CANCEL
to abort. See Card Feeding
Errors.
CH STARTUP
ERROR
A problem was detected
during Printer start-up.
If this problem persists, call for
technical assistance.
CHECK CARDS No cards found in the
input Hopper.
Add cards to the Card Input
Hopper or check for an error.
Press RESUME to continue.
See the Resolving the Card
Hopper Empty Error Message.
CHECK LAM
POWER
A power connector must
be connected to the
Laminator module.
Insert power connector and cycle
power to the Printer.
CHECK MULTIPLE
FEED
Two or more cards may
have been fed from the
Card Hopper.
If so remove the fed cards and
verify the card thickness setting is
set to the thickness of your cards.
Press RESUME to continue.
See Card Feeding Errors
.
CLEAN PRINTER For best Printer
performance, replace the
Cleaning Cartridge Tape
and clean the Printers
Feed Rollers and
Printhead at this time.
Refer to the Maintenance section
of your User Guide for fast, easy
instructions.
See Cleaning procedures
.
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