Fargo DTC550 - Encoding Errors

FOR RESTRICTED USE only Fargo Electronics, Inc.
DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
4-21
Encoding Errors
Resolving the No Magnetic Encoder Error Message
Symptom: The Printer is receiving encoding data, but the Printer is not configured with
this Encoder type.
Step Procedure
1 Ensure the LCD Setting is correct.
Press Menu on the LCD.
Select Setup Printer and Encoder Settings.
Change the Mag Setting from None to YES.
2 If the encoding data was sent in error, check the appropriate software
user’s manual for encoding instructions.
Resolving the No ENC Response Error Message
Symptom: There is no ENC response.
Step Procedure
1 Check the Magnetic Offset Setting.
Press Menu on the LCD.
Select Setup Printer and Encoder Settings
Select Magnetic TOF.
Verify that the current value matches the default value listed inside the
Top Cover.