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DTC550
Fargo DTC550 User Manual
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FOR RESTRICTED USE only
Fargo Electronics, Inc.
DTC550 Direct to Card Printer/Encoder User G
uide (Rev. 2.8)
7-29
Using the System Log page
The System Log page displays the current system log settings and allows the User to
change the settings. (
Note:
These settings
configure how system logging occurs. There
are two logs.)
305
307
Table of Contents
Default Chapter
3
Table of Contents
3
Section 1: Introduction
10
Safety Messages (Review Carefully)
10
See Safety Messages below
11
How to Use the Guide
12
DTC550 Direct to Card Printer/Encoder Overview
13
Reviewing the DTC550 Block Diagram
13
Reviewing DTC550 Sequence of Operations
15
Reviewing DTC550 Boot up Sequence
18
Reviewing the Lamination Module Sequence of Operations
19
Cancel Button
20
Card Output
20
Reviewing the Lamination Module Boot up Sequence
21
Section 2: Specifications
22
Regulatory Compliances, Agency Listings and FCC Rules
22
Regulatory Compliances
22
Agency Listings
23
FCC Rules
23
Environmental Protection (China-Rohs)
23
Technical Specifications
24
Functional Specifications
30
Printer Components: LCD and Softkey Control Pad
38
Led Light
40
Printer Components: Print Ribbons
42
Printer Components: Resin-Only Print Ribbons
43
Printer Components: Dye-Sublimation/Resin Print Ribbons
44
Printer Components: Blank Cards
46
Reviewing the Card Lamination Module
47
Reviewing the Lamination Top Cover and Station
49
Reviewing the Securing Latches and Lamination LED Light
50
Reviewing the Cancel Button
50
Reviewing the Resume (Pause) Button
51
Reviewing the Rejection Card Hopper and Card Output Hopper
52
Reviewing the Module and Printer Interaction
52
Reviewing the Module and LCD Display Interaction
53
Reviewing the Module's Programmed Default Temperature
53
Reviewing the Laminator Temperature Adjustment
54
Reviewing the Overlaminates
55
Reviewing the Overlaminate Design
56
Reviewing the Visual Security Solutions
57
Verimarktm Cards - 2-D Holographic Foil Application
57
Custom Holomarktm Cards
57
Visual Security - Card Stock Part Numbers
57
Visual Security Card Stock - Tolerances
58
Verimarktm - Application Specifications
58
Holomarktm and Custom Holomarktm - Application Specifications
58
Fluorescing Panel - Application Specifications
59
Inserting Fluorescent Text
59
Insert Fluorescent Image
60
Printing Dynamic Text
60
Section 3: Setup and Installation Procedures
61
Printer Setup and Placement
61
Choosing a Good Location
61
About Moisture Condensation
61
Introduction
62
Time Requirement
62
System Requirements
62
Inspection
63
Unpacking the Printer
63
Loading Supplies
64
Loading the Print Ribbon
64
Inserting the Card Cleaning Cartridge
70
Loading the Overlaminate
74
Connecting Power to the DTC550 Printer
80
Loading the Blank Cards
88
Software Setup and Installation Procedures
93
Installing the DTC550 Printer Driver
93
Printing a Test Print Image
103
Printer Transport
105
Moving the Printer to Another Location
105
Section 4: General Troubleshooting
106
Reviewing the LCD Display and LED Light
106
Troubleshooting LCD Messages
107
Communications Errors
119
Resolving the Communication Errors
119
Card Feeding Errors
121
Resolving the Card Feeding Errors
121
Resolving the Card Jam on the Flipper Table
123
Resolving the Card Hopper Jam Error Message
124
Resolving the Card Hopper Empty Error Message
125
Encoding Errors
126
Resolving the no Magnetic Encoder Error Message
126
Resolving the no ENC Response Error Message
126
Resolving the Failed Magnetic Encoder Error Message
127
Resolving the no Prox Encoder Error Message
127
Resolving the no Smart Encoder Error Message
128
Resolving the Failed Smart Encode Error Message
128
Removing the Card Jam in the Printer's Magnetic Encoding Area
129
Removing the Card Jam in the Printer's Smart Card Encoding Area
130
Resolving the Printer Not Reading Encoded Magnetic Track Data
131
Resolving the Magnetic Stripe Data Being Printed on a Card Problem
133
Printing Process Errors
134
Resolving the Ribbon Alignment Error Message
134
Resolving the Print Ribbon Error Message
135
Resolving the Print Ribbon out Error Message
135
Resolving the Ribbon Jam/Broken Error Message
136
Resolving the Wrong Print Ribbon Error Message
137
Resolving the Unknown Ribbon Type Error Message
138
Resolving the Headlift Error Message
138
Resolving the Printer Pausing between Panels Errors
139
Resolving the Printhead Temp Error Message
139
Resolving the Flipper Alignment Error Message
140
Firmware Errors
141
Resolving the Update Firmware Now
141
Resolving an Upgrade Failed Error
141
Resolving a Program Exception Error
142
Diagnosing the Image Problems
143
Resolving the Pixel Failure Problems
143
Resolving the Card Surface Debris Problems
145
Resolving the Incorrect Image Darkness Problems
147
Resolving the Ribbon Wrinkle Problems
150
Resolving the Excessive Resin Printing Problems
152
Resolving the Incomplete Resin Printing Problems
154
Resolving the Cut off or Off-Center Card Image Problems
156
Resolving the Poor Image Quality Problems
158
Printing a Test Image
159
Printing a Print Test Image
159
Reviewing the Gray/Align YMC/K Self-Test
159
Reviewing the Color/Resin YMCK Self-Test
160
Reviewing the Color Bars YMC Self-Test
160
Reviewing the Printer Settings Self-Test
161
Reviewing the Magnetic Test Option
161
Section 5: Card Lamination Module
162
Adjusting a Card Lamination Module
162
Adjusting the Card Flattener
162
Adjusting the Card Guide Rail
164
Adjusting the Internal Card Guide
168
Attaching the Card Lamination Module
171
Performing the Procedure for the DTC550 Card Lamination Module Attachment Kit
172
Section 6: Printer Adjustments
179
Using the Card Tab
179
Selecting the Card Size
180
Using the Card Hopper Selection Option
182
Adjusting the Orientation Option
185
Selecting the Number of Copies
186
Using the Diagnostics Button under the Card Tab
187
Using the Clean Printer Option
188
Using the Test Print Button
190
Using the about Button
191
Using the Device Options Tab
192
Adjusting for the Ribbon Type Option
193
Selecting the Auto Ribbon Select Option
194
Adjusting for the Color Matching
195
Adjusting for the Resin Dither
196
Using the Print both Sides Option
197
Using the Split 1 Set of Ribbon Panels Option
198
Using the Print Back Side First Option
199
Using the Print on Back Side Only Option
200
Using the Rotate Front by 180 Degrees Option
201
Using the Rotate Back by 180 Degrees Option
202
Using the Disable Printing Option
203
Using the Image Color Tab
204
Using the Resin Heat (K) Option (Front and Back)
208
Using the Overlay Heat (O) Option
209
Using the Image Color Option and Default Button
210
Using the Calibrate Tab
211
Using the Image Position Controls
212
Using the Sensors Button
214
Using the Settings Button
215
Using the Printer Calibration Utility
216
Using the Image Darkness Option
217
Using the Print Top of Form Option
218
Using the Print End of Form Option
219
Using the Print Left of Form Option
220
Using the Mag Top of Form Option
221
Using the Ribbon Tension Option
223
Using the Magnetic Encoding Tab
224
Using the Encoding Mode Option
225
Using the Coercivity Selection
227
Using the Magnetic Track Selection Option
228
Reviewing the Enable MLE Support Checkbox
229
Using the Magnetic Track Options
230
Using the Bit Density Radio Buttons
231
Using the Character Size Radio Buttons
232
Using the ASCII Offset Radio Buttons
233
Using the LRC Generation Radio Buttons
234
Using the Character Parity Radio Buttons
235
Reviewing the Shift Data Left
236
Reviewing the ISO Track Locations
237
Reviewing the Sample String
238
Sending the Track Information
239
Reviewing the ASCII Code and Character Table
240
Using the Lamination Tab (Only with Card Lamination Module)
241
Selecting the Lamination Position
242
Selecting the Lamination Side
243
Selecting the Lamination Type
244
Adjusting the Transfer Dwell Time and Transfer Temperature
246
Selecting Default Button
246
Using the Overlay/Print Area Tab
247
Using the Overlay/Print Area Dropdown Menu
248
Using the Overlay/Print Area Radio Buttons
249
Using Security Options (Visual Security Solutions)
255
Selecting Orientation - Landscape under Card Tab
256
Selecting the Visual Security Solutions Dropdown Menu (a to D)
257
Selecting Orientation - Portrait under Card Tab
258
Selecting the Visual Security Solutions Dropdown Menu (E to H)
259
Selecting the Verimark Radio Button
260
Selecting the Holomark Radio Button
261
Reviewing the Custom Verimark and Holomark Cards
262
Reviewing the Custom Holomark Card
263
Using the K Panel Resin Tab
264
Selecting the Full Card with the K Panel Resin Tab
265
Selecting the Defined Area(S) with the K Panel Resin Tab
266
Selecting the Undefined Area(S) with the K Panel Resin Tab
267
Defining the Area to Activate the Card Grid
268
Measuring the Total Card Area
269
Defining the Positioning of the Area on the Card
271
Selecting the Print YMC under the K and Print K Only Options
273
Using the Printer Supplies Tab
275
Reviewing the Ribbon Information
276
Reviewing the Ribbon Level Indicator
277
Section 7: Ethernet Option Section
278
Introduction
278
Technical Specification - Ethernet Option
279
Functional Specification - Ethernet Option
280
Network Services - Overview
281
Reviewing the Web Page Server
281
Reviewing the Print Server
281
Reviewing the Network Management Interface
281
Reviewing the Telnet Server
281
Network Management Interface
282
Telnet Command Line Interface
283
Initiating a Telnet Session
283
Reviewing the Telnet Command Table
284
Reviewing Web Page Security
290
Ethernet Web Pages - Standard Procedures
290
Logging in
291
Accessing the Home Pages
292
Accessing the DTC550 Home Page
292
Reviewing the Ethernet Home Pages
293
Reviewing the DTC550 Home Page
293
Reviewing the Home Page Categories and Fields (Table)
294
Configuring the Network Settings
295
Accessing the Network Settings Page
295
Reviewing the Interface
296
Reviewing the Current Settings
296
Switching to the Automatic IP Address Mode
297
Changing to the Static IP Address Mode
298
Using the Clear Changes Button
300
Using the Ribbon Information Page
301
Using the TCP/IP Page
302
Using the DTC550 TCP/IP Status Web Page
303
Using the Printer Page
304
Using the System Log Page
306
Changing the Log Name
307
Selecting the Log Type
308
Selecting the Log Destination
310
Setting up Email Event Logging
311
Specifying UDP Event Logging
312
Specifying TCP Event Logging
313
Using the Administration Pages
315
Using the System Information Page
315
Changing the Root Password
317
Using the Reboot Pages
318
Rebooting the Printer (DTC550 Only)
319
Upgrading the Main Firmware
320
Using the Help Page
324
Additional Procedures
325
Reviewing LED and Dipswitch Tables
325
Reviewing the DTC550 LED and Dipswitch Table
325
Reviewing the DTC550 LED Table
326
Upgrading the Main Firmware with the Fargo Diagnostics Utility
327
Restoring the Factory Settings for Ethernet
329
Resetting the DTC550 Settings
329
Reviewing the DTC550 Network Settings
329
Reviewing the DHCP Setting
329
Reviewing the Gateway Setting
329
Reviewing the Subnet Mask Setting
330
Reviewing the MAC Address
330
Reviewing the ANEG Setting
331
Changing the DTC550 LCD Network Settings
332
Accessing the Network Setup Menu
332
Changing the DHCP Setting
332
Changing the ANEG Setting
333
Saving Addresses
334
Resetting Passwords
334
Accessing the IP Address of Your Printer
335
Accessing the DTC550 IP Address
335
Ethernet Printer Troubleshooting Procedures
336
Troubleshooting Procedures
336
Verifying the Printer Connection
337
Verifying the Printer IP Address
337
Verifying that Your PC Can Access the Printer Using the Ping Command
338
Printing a Test Page
339
Reviewing Frequently-Asked Questions
340
Glossary of Terms
347
Section 8: Cleaning
349
Cleaning Kit Instructions - DTC550 Printer
349
Introduction
349
Supplies Included
349
Cleaning the Printhead (D855055)
350
Replacing the Card Cleaning Roller
351
Cleaning the Platen and Card Feed Rollers
355
Cleaning the Platen
360
Cleaning the Printer's Exterior
361
Cleaning the Printer's Interior
361
Section 9: Diagnostic Tool Utility
363
Selecting the Self Tests Tab
363
Selecting the Barcode Test Card Button
364
Selecting the YMCK Test Card Self Test Button
364
Selecting the Magnetic Self Test Button
364
Selecting the Color Bars Self Test Button
364
Selecting the Alignment Self Test Button
365
Selecting the Device Settings Self Test Button
365
Section 10: Packing the DTC550 Card Printer
366
Packing the Printer
366
Section 11: LCD On-Line Menu Navigation
367
Entering the LCD Menu and Selecting the Option
367
Using the Softkey and Scroll Buttons
368
Accessing the Menu Option Structure Tree
369
Selecting from the Menu Option Structure Tree (Displayed, Below)
369
Print TOF and Print EOF Alignment Procedures
373
Using the LCD Menu
374
Printing the Self-Test
375
Reviewing the Gray/Align YMC/K Self-Test
375
Reviewing the Color/Resin YMCK Self-Test
376
Reviewing the Card Count YMC Self-Test
377
Reviewing the Standard Resin Self-Test
378
Using the Magnetic Test Option (Only with Magnetic Encoding Module)
379
Setting up the Printer
379
Adjusting the Print TOF and Print EOF
380
Setting the Print TOF
380
Setting the Print EOF
382
Adjusting the Ribbon Tension
384
Setting the Printhead Resistance
386
Adjusting the Image Darkness
387
Changing the Encoder Settings
388
Adjusting the Magnetic TOF
389
Disabling the Mag Verify Process on the DTC550 Printer
391
Adjusting the White Level
391
Changing the Hopper Settings
392
Adjusting the Flipper Offset
393
Viewing the Report Supplies
393
Showing the Card Count
394
Selecting the System Upgrade (Firmware Upgrade)
394
Section 12: Fargo Technical Support
395
Contacting Fargo Technical Support
395
Reading the Serial Numbers on a Fargo Printer
396
Finding out When a Fargo Card Printer was Manufactured
396
Reviewing Example No. 1: Serial Number 80453289
396
Reviewing Example No. 2: Serial Number A1280224
396
Section 13: Reviewing Spare Parts Lists
397
Reviewing the Spare Parts List for DTC550 Series Card Printer
397
Reviewing the Spare Parts List for the DTC550 LAM
397
Section 14: Glossary of Terms
398
Section 15: Index
418
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Fargo DTC550 Specifications
General
Brand
Fargo
Model
DTC550
Category
Printer
Language
English
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