Fargo DTC550 - Resolving the Unknown Ribbon Type Error Message; Resolving the Headlift Error Message

FOR RESTRICTED USE only Fargo Electronics, Inc.
DTC550 Direct to Card Printer/Encoder User Guide (Rev. 2.8)
4-33
Resolving the Unknown Ribbon Type Error Message
Symptom: The Printer is unable to determine the type of Ribbon installed.
Step Procedure
1 Verify the Ribbon type.
Ensure that the Print Ribbon installed in the Printer is a DTC 550 Ribbon.
Ensure that the green flange of the Ribbon core is aligned next to the
green hub in the Printer.
2 Verify that there is an RFID tag present on the Ribbon Flange.
Resolving the Headlift Error Message
Symptom: The Printer was unable to raise or lower the Printhead.
Step Procedure
1 Press the Resume button to retry.
2 If the Headlift does not rotate, check the Headlift Motor (A000124) to ensure that
it is running. (Note: The Motor can only be replaced by an Authorized Service
Provider.)